Return And Refund Policy
What is AyannaReturn Policy?
Our "100% Customer Satisfaction Program" allows for easy returns and refunds for:
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1. Products that you received in the "Damaged/Defective/Broken" condition.
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2. Products not as per description/photo on the website.
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3. Products that you may not like for quality, color, and design-related issues.
How to Return an order?
1. " Customer has to Handle Return courier process by Customer him/her Self through ANY LOCAL COURIER COMPANY"
2. If Customer Want Return.
( Send Return Parcel to us on our Address by Customer him/her self ) & Return Courier Charges will be payable by the Customer and also Refund Process Charge 200/- will be deducted from the product amount ( Shipping Courier Charge Will Not Refund On Refund Product Amount. )
Important Note :
We must find the courier within 5 days of delivery, after 5 days we will not accept the courier.
डिलीवरी के 5 द्दिन के अंदर हमे कूरियर मिल जाना चाहीये, 5 दिनों के बाद हम कूरियर स्वीकार नहीं करेंगे।
When We receive Courier, will transfer the respected Amount within 1 - 9 Business Days to the Customer`s Bank Account through NEFT.
(Write your Bank Account Num. & IFSC code on Paper & Keep that paper Inside the Return Parcel Package With ORDER SLIP.)
Ayanna Address :
D-2012, 2nd FLOOR, SHIVKRUPA TEXTILE MARKET, NEAR KAMELA DARWAJA RING ROAD, SURAT-395002